The Cult of the Mac (Store)
Well, my 20″ imac had a faulty powersupply which has lead me to the mac store to get it fixed. I have 15 minutes to kill before it is done so here is the story.
Setting the stage.
I am in the Apple Store in Costa Mesa, writing on a rediculous 30″ lcd monitor. I think one could dislocate a shoulding trying to navigate the mouse around this thing, it is that big.
We all know (some love, some hate) Apple’s heavenly white product design which creates some sort of Utopia for the legions of mac fanatics but it thought the process of getting a reservation at the Apple Genious Bar was pure Apple at its best.
First, you have to sign up online for your appointment online through the most minimal signup process ever. Of course yesterday when i really wanted to get it in, it was full, but i scored a 12:40 appointment today which worked for my meeting in Irvine at 2.
So, when you get to the store, there is my name “Greg S.” all lite up like a ipod commercial on a 42″ plasma display with the cloudly background animating behind.
My Genious is of course sort of cool geek, smart enough to believe me that my powersupply is having problems and pretty much schedules it for a replacement. Of course it is under warrenty, but in order to get it back in 3 hours instead of 3 days i have to take a dose of Apple Coolaid and purchase their pro care plan for $99 which is ok. I would go into withdrawls without my dose of blogs in the mornings.
Some of my favorite things about the Apple Store.
1) The 4 moms/grandmas currently learning how to edit their home videos
2) The local high school kids just hanging outside the store.
3) How many people are in this place on a tuesday at 3pm
4) The free internet
5) The 5 song loop that plays over the loud speakers.
6) The unintended really loud blasts of music that come from the new apple HiFi (Second only to Guitar Center)
7) How cool they think their wireless credit card processors are
That it from the remote posting…
